Customer News
Our customers are many and varied. Here are a selection of stories crafted and published via our Integrated Newsrooms

Public access group in Moray looks for new members
People with an interest in outdoor access in Moray are being encouraged to join a local forum that advises on responsible use of the countryside.
![[UPDATED] Mitie strengthens heat pump services offering with addition of former RMS team](https://news.mitie.com/content/img/mitie-placeholder.png)
[UPDATED] Mitie strengthens heat pump services offering with addition of former RMS team
- Mitie enhances its capability to manage the design, development, installation and maintenance of heat decarbonisation solutions by bringing in-house fabrication and heat pump expertise from RMS
- The move strengthens Mitie's ability to deliver turnkey heat decarbonisation projects for private and public sector clients
- Over 20 specialists from RMS will join Mitie's Projects business as part of Mitie’s growing energy and decarbonisation portfolio including G2, Rock Power Connections and Custom Solar

Women’s Health in Football is centre stage at University of Cumbria expert evening
Ahead of World Menopause Day (Saturday 18 October), the University of Cumbria has hosted a dynamic and insightful evening dedicated to women’s health in football.

Welsh Government invests £2m in Venue Cymru transformation
Llandudno’s flagship entertainment and conference hub – which is the second largest arts venue in Wales after the Millennium Centre – is set for a major upgrade thanks to a £2 million investment from the Welsh Government Transforming Towns Programme.

New report praises quality of adult social care in Leeds
Health and social care leaders at Leeds City Council have welcomed the findings of a new report which praises the quality of care delivered to adults across the city.

Full Strings Ahead: LNER and Linlithgow String Orchestra Hit the Right Note for Railway 200
LNER has been announced as sponsor of the world premiere of a new music composition celebrating 200 years of the modern railway called ‘Engine Shed’.

NEXT MONTH: Network Rail to carry out vital upgrades in Dorset to improve the line between Poole and Dorchester
Engineers will be strengthening a railway embankment in Hamworthy and improving drainage at the Poole sidings to help protect the railway from flooding and improve long-term reliability

Moving mayhem: new research reveals the 10 things Brits forget when they move
The most common things people forget to do when moving home include redirecting post, labelling boxes and cleaning

Mitie strengthens heat pump services offering with addition of former RMS team
- Mitie enhances its capability to manage the design, development, installation and maintenance of heat decarbonisation solutions by bringing in-house fabrication and heat pump expertise from RMS
- The move strengthens Mitie's ability to deliver turnkey heat decarbonisation projects for private and public sector clients
- Over 20 specialists from RMS will join Mitie's Projects business as part of Mitie’s growing energy and decarbonisation portfolio including G2, Rock Power Connections and Custom Solar

New and improved cargo bikes available to rent in Hackney
Eight new cargo bikes are now available to rent in Hackney, as the borough re-launches its pioneering share scheme with upgraded models and a new location.

Private Hire Driver’s Appeal to Court to Overturn Council Decision to Revoke His Licence Unsuccessful
- Private Hire driver caught plying for hire at Henley Regatta 2024
- Licence revoked by Council, appeal to overturn the decision in October 2025 unsuccessful

UK’s largest heritage funder chooses Dudley for local transformation
Dudley borough has been named as a new Heritage Place, following an announcement from National Lottery Heritage Fund and Dudley Council today (Wednesday 15 October).

ISO 45001 safety accreditation strengthens E.ON’s commitment to safety and quality
E.ON’s Green Funding Solutions Team recognised as an industry leader in safety, exceeding international standards, with a landmark accreditation underpinning delivery of more than 28,000 home energy upgrades across the UK - including nearly half (49%) of all UK solar panels from 2023-24

TEN DAYS TO GO: Network Rail to apply finishing touches on Farncombe to Petersfield signalling upgrade
In 10 days time, buses will replace trains between Guildford and Havant as Network Rail engineers complete the final stage of the Portsmouth Direct signalling upgrade between Farncombe and Petersfield.

St David’s Day 2026 to be “most memorable yet” says FM as new celebration fund announced
The First Minister of Wales Eluned Morgan will today announce a new fund for communities across Wales to help them celebrate St David’s Day next year.

Improvements to be made to NHS Wales complaints system
The NHS complaints process in Wales will be significantly strengthened after the Senedd approved new regulations today (Tuesday 14 October).

Rail Industry in Wales prepares for winter
Transport for Wales and Network Rail are working together to keep people moving this autumn and winter.

Rail Industry in Wales prepares for winter
Transport for Wales and Network Rail are working together to keep people moving this autumn and winter.

Building the Future: PCC’s expanded apprenticeship programme welcomes 10 new recruits
Ten new apprentices have joined Pembrokeshire County Council’s Building Maintenance team as part of an expanded programme.

Allied Universal Event Services Recognized as Disability Inclusion Partner by the State of Nevada Vocational Rehabilitation Bureau
