Tuesday 24 Nov 2020

Helping council comms teams throughout lockdown

Helping council comms teams throughout lockdown: Council Customers 2020

PRgloo has given local authority comms teams the tools they need to keep communicating throughout lockdown, no matter where their PR teams are located.


Local authority comms professionals have been under enormous pressure communicating throughout the myriad of lockdowns and tiered restrictions that 2020 has thrown their way.

And at PRgloo we know how important it is to help PR teams track their communications activity and issue timely communication updates to residents and businesses.

Support from PRgloo's Software and Team

Thankfully our system has supported local authority comms teams working remotely, allowing them to continue working and delivering timely communications throughout the various lockdowns.

Over the past 9 months our local authority clients have sent over 7,000 press release updates to help their local area stay informed on all aspects of Covid, including health advice, accessing food banks, social care services, bin collection information, school openings, greener transport options, parking changes and financial help to name a few! 

And those same teams have been using PRgloo to manage media enquiries, social media publication, influencer engagement and tracking their coverage. 

East Sussex Council

“We switched to PRgloo because we needed a platform that was reliable, intuitive and easy to use, and we haven’t been disappointed.  

“PRgloo enables us to do this and to send out press releases easily, quickly and efficiently, helping us to provide the best possible service to the media. Having a centrally maintained database of media contacts from around the country, as well as being able to add our own media contacts, is particularly helpful.” Tim Fletcher, Press Officer

North East Lincolnshire Council 

“Since signing up to PRgloo, the communications team here at North East Lincolnshire Council have found the services top class in terms of not only the cost and quality of the products, but also being both reactive and responsive to requests.  

“We’ve also been impressed about how PRgloo quickly takes on feedback from customers to improve the product for everyone, not just that particular client. We’ve been very satisfied so far and look forward to continuing to work with PRgloo going forward.’’ Iain Lovell, Head of Communications

Fife Council

“Over the years we have had a variety of media management systems which have met some of our needs but PRgloo meets all of our needs.  

“It is a comprehensive system with everything we need in one place. I love the fact that all our stats are in one place and I can quickly and easily search for any results from how many enquiries we had last week to how much coverage we got in total last year. The system does everything we need it to do, it is easy to use, intuitive and it looks good too!  

“The system alone is very good but the personalised service we have had from the team is what really makes it exceptional.” Gail Stepo, Communications Officer

What do you get with PRgloo?  

  • Work remotely and stay connected to your team's work
  • Integrated journalist database 
  • Media rich statement and press release distribution 
  • Media rich newsletter tools 
  • Enquiry and issue management 
  • Newsroom 
  • Reporting 
  • Planning tools 
  • Coverage (record your own or integrated from a 3rd party) 
  • Great customer service  

Grab more engagement with our Newsroom option!

PRgloo's Newsrooms allow you a great deal of flexibility at a very low cost and quick turn around. Include your logos, brand colours, whatever sections you like plus customised headers and footers. Because it's integrated with our email distribution system, you'll actively encourage more valuable traffic to your website. Here are some examples: 

Bristol Newsroom 

Visit the newsroom

PRgloo's Bespoke newsrooms allow you full freedom to truly integrate with your corporate site with the lightest of light IT touches. We simply design your newsroom to look like another page of your corporate website so that to the outside world, it looks completely seamless. All your IT team need to do is change a few links. 

Islington Newsroom 

Visit the newsroom

Which councils currently use PRgloo?

Councils that we currently serve Bexley, Blackburn with Darwen, Bournemouth & Poole, Bristol City, City of York, Devon, Dorset, Dudley, East Ayrshire, East Devon, East Riding of Yorkshire, East Sussex, Edinburgh, Fife, Hertfordshire, Havering, Isle of Wight, Islington, Leeds City, Luton, Maidstone, Moray, North Devon, North East Lincolnshire, Oldham, Portsmouth City, Reading, Renfrewshire, Ryedale, South Kesteven, Stockton on Tees, Teignbridge, Torridge, Thurrock, Westminster and West Suffolk Council.

What does PRgloo cost?  

Prices start at £3,500 pa (with distribution) with no hidden set up costs   

Locked into a contract?  

Not a problem, we will provide free use of PRgloo for the duration of your existing contract.  

What about my data?  

We'll import legacy data into PRgloo free of charge.   

Next Steps?

Email sales@prgloo.com for more information and a 20 minute demo.