We get a lot of unhappy people moving over to PRgloo. They've been treated so poorly by their previous suppliers that they find it difficult to believe that we're not all cut from the same cloth. The level of distrust is such a recurring feature, that we've been spurred into making a little documentary about it.
Watch the Video Guide: End the Toxic Relationship
No longer ignored...
Many of our customers have edured years of neglect by their providers who have often left them to struggle alone with complex user interfaces, slow performance or just lack of functionality. At PRgloo we have a 10 minute response time for any enquiry, offer a dedicated account manager for each customer and plan regular catch ups throughout the year so that we can ensure you continue to get an excellent return on investment.
We also just love chatting, listening and learning about what would make our product better.
Not tied into insane contracts...
If a customer wants to leave, they can leave. That's the end of the story. We have a 97% customer retention rate not because we tie people into never ending contracts, but because our platform is always improving and our customer service is excellent.
No Ifs, Ands or Bots...
We don't use bots. We don't use automated help tickets. We don't use live chat. We use live, friendly humans who want to help make your day that much easier. Sounds good right?
No Reason Not to Call...
With software to make your life easier by providing journo contacts, distribution, enquiry management, social media, newsrooms and coverage all in one place, there's no reason not to call. We're only happy to help.